Shipping Policy

At Perfume24x7.com, we are committed to delivering your favourite perfumes quickly, safely, and securely across India. Please review our shipping policy below to understand how orders are processed and delivered.

  1. Order Processing Time
    All orders are processed within 1–2 business days after order confirmation and successful payment. Orders placed on weekends or public holidays will be processed on the next business day.
    Once your order is processed and dispatched, you will receive shipping confirmation along with tracking details.
  2. Shipping Methods and Estimated Delivery Times
    We currently offer shipping within India only.
    Standard Shipping: Estimated delivery within 3–5 business days from the date of dispatch.
    Express Shipping: Estimated delivery within 1–2 business days from the date of dispatch.
  3. Delivery timelines are estimates and may vary depending on location, courier serviceability, weather conditions, or unforeseen logistical delays.
  4. Shipping Charges
    Shipping charges are calculated at checkout based on delivery location, package weight, and selected shipping method. Orders above ₹1000 qualify for free standard shipping.
  5. Delivery Attempts and Address Accuracy
    Customers are requested to provide accurate shipping details at the time of placing the order. Courier partners will attempt delivery as per their standard process. In case of failed delivery attempts due to incorrect address, unavailability, or refusal to accept delivery, additional shipping charges may apply for re-dispatch.
  6. Order Tracking
    Once your order is shipped, tracking details will be shared via email or SMS/WhatsApp. Customers can track their shipment directly through the courier partner’s tracking link.
  7. Shipping Delays
    While we strive to ensure timely delivery, Perfume24x7.com is not liable for delays caused by courier partners, natural events, strikes, or circumstances beyond our control. However, we will assist customers in coordinating with the courier wherever possible.
  8. Damaged or Tampered Packages
    Customers are requested to check the package at the time of delivery. If the package appears tampered with or damaged, please refuse delivery or record an unboxing video and contact our support team within 24 hours of delivery.

For any shipping-related queries, please contact our support team at info@perfume24x7.com.